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Frequently Asked Questions
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Do you ship overseas?
Yes, we offer international shipping. Get in touch with our team to receive a tailored freight quote and delivery timeline for locations outside of Australia.
Is the sauna designed for Australian weather conditions?
Yes. It’s built with kiln-dried Australian hardwoods, marine-grade stainless steel, and galvanised iron roofing — all chosen for their performance in extreme heat, cold, humidity, and coastal conditions.
What does the 5 year warranty cover?
All saunas come with a 5-year structural warranty covering the timber frame, benches, and external cladding. For full details, please refer to our Warranty Page.
How is this different from cheaper outdoor saunas online?
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Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h