Customer Welcome Information

Installation & Care Documents

  • The sauna must be installed on a flat, stable and structurally suitable surface, such as compact gravel, pavers, or a concrete slab.
  • If you've included expert assembly with your order, our assembly team will bring the flat-packed sauna from your kerbside delivery location to your preferred build site, complete the assembly, and remove all packaging and waste once the installation is finished.
  • Expert assembly does not include hanging the heater, wiring the heater, or fitting the LED lighting, as all of these are best handled by a licensed electrician during the electrical connection.

For any questions, please email us at support@kindrasaunas.com

Frequently Asked Questions

Have a question not shown here? Contact us anytime at support@kindrasaunas.com and we’ll be happy to help.